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Go-Global for Windows

Everything is possible with Go-Global

Case Study - Bisleri

Beverage Industry

Know How Go-Global helped Bisleri to made it easy to publish their ERP and retain all existing features and functions.

Customer Profile

With a legacy of over 50 years, Bisleri International Pvt. Ltd. has grown to become one of the largest premium beverage businesses in India, including Bisleri, the country’s largest-selling packaged drinking water. The company remains true to its core value of providing consumers with pure, safe, and healthy water, following a stringent process of 114 quality tests and a 10-stage purification to produce Bisleri water. Bisleri International has a strong presence with 128 operational plants and a robust distribution network of over 6,000 distributors across India and neighboring countries.

Business Challenge

To help manage Bisleri’s growth, the company built a proprietary enterprise resource planning (ERP) Windows® application to plan and manage Bisleri’s unique day-to-day operations, including business-critical accounting and invoicing functions. The app was originally deployed as a local solution to the appropriate employees’ work machines, but as the company grew and opened regional branches and distributorships across India, the application that helped Bisleri to grow began to hold the company back.

Because the ERP was not web-based, collaboration between offices was difficult and hindered day-to-day operations. Each regional office had to report its results to the main office, which then consolidated the data, consuming time and manpower. Making timely, informed business decisions was hampered by the lack of up-to-the-minute, company-wide data. Adding new branches and users was difficult and time-consuming and hampered Bisleri’s ability to scale to meet demand. Additionally, as Bisleri grew and expanded across India, the company was unable to support employees working remotely.

Implementation of Go-Global

Bisleri worked with GO-Global® partner Adapt™ Software to evaluate Citrix®, Microsoft® RDS, and GO-Global. They rejected Citrix and RDS for several reasons — both were complex and difficult to implement and manage, made inefficient use of precious computing resources, required high bandwidth to provide a good user experience, and were far more expensive than GO-Global.

Implementing GO-Global went smoothly, and the web-based ERP was welcomed by Bisleri employees and executives. After implementation, employees continued to use the corporate ERP they already knew—except that instead of working locally, employees worked directly on the central ERP system hosted on a GO-Global server. The roll-out vastly improved day-to-day operations, allowing each branch to operate independently to manage their billing and accounting while giving the executive team accurate, timely data to better manage the overall business.

How Remote Access Solution Helps?

After Implementation, GO-Global delivered additional benefits that were not fully realized during the evaluation and testing phase. Bisleri found that several GO-Global features were especially critical due to having so many regional offices and distributorships. Two factor authentication gives them added security for those remote offices and the session shadowing feature allows to train and assist administrators remotely.