Adapt Software India

Services

IT Consulting

Software Development

Application & Database Maintenance

Product Development

Quality Consulting

Application & Database Maintenance

Adapt provides application maintenance and support service which include:

Level2 Support – providing solutions by effecting changes to the application software and/or processes after a thorough investigation of the problems and evaluation of alter natives.
Application Enhancement – modifications are carried out to the application so that desired changes to the business process can be added on to the existing application. These enhance typically follow standard SDLC process though at a relatively smaller scale.

Adapt has a well-defined and mature application maintenance process which allows effective capture, reporting resolution of maintenance requests. This process supports a distributed delivery environment wherein work responsibilities can be effectively divided between on-site and of-site resources depending on the criticality of the requests.

Our unique value proposition for software applications maintenance lies in our ability to

Optimize >>>> Innovate >>>> Expand

Improve application stability
Helping users to get more out of same application
Reducing cost thereby helping our client to invest in other strategic IT investments

Improve productivity thus reducing maintenance cost
Provide consultancy for the future roadmap

Transformation
Integration and consolidation
Replacement with migration plan

Application Maintenance – Quality Process

Application development activities are bound by service level agreement (SLA) framework with critical service level (CSL) and quality process and result (QPR) measures. Adapt’s Quality Process and Result (QPR) measures:

Application maintenance productivity
Schedule compliance
Maintenance scope management
Budget adherence
Project status
Delivered product qulity